--am us  eng
++000 00000nam a2200000 a 4500
++020 |a1578512549
++090 |a658.4 KOT
++100 1 |aKotter, John P.
++245 14 |aThe Heart of Change /|cJohn P. Kotter
++250 |a1st ed.
++260 |aBoston:|bHarvard,|c2002.
++300 |a190 p.:|bill.;|c25 cm.